As part of the tourism issuing sector of Cuba and the Cuban Ministry of Tourism (Mintur),the Atlantis Varadero Scuba Diving Center joins the efforts of the Cuban receptive agencies to face the new health situation as a result of the global COVID-19 pandemic. Until a complete control of the situation allow us to return to normality, we put ourselves at the disposal of the Cuban agencies and authorities, so that our clients have the best information and participate in measures that only seek to safeguard their health and our staff who will assist them during their stay on the island.
ORGANIZED TOURISM (TOURIST PACKAGES): Consisting of a trip booked through a tour operator or travel agency, which includes accommodation and transportation as a whole; and other services requested by the client.
To arrive in Cuba, it is mandatory to have a negative result of the COVID-19 diagnostic RT-PCR test, carried out 72 hours before the trip, and certified by laboratories in your country of origin.
You must have an insurance policy that covers COVID-19.
At the entrance airport, you will be tested RT-PCR, and you will be transferred to your accommodation hotel, where you will obtain the result of the test within 24 hours.
After having a negative PCR test result, you can enjoy your travel plans.
The use of the mask is mandatory in the country, and in the common areas of the hotel facility.
If you need to bring the result of an RT-PCR test with you when you return to your country of origin, you can request it from the medical staff of the hotel facility. Payment for this test will be made by magnetic card.
INDIVIDUAL TOURISM: FOREIGN VISITORS AND CUBAN RESIDENTS AND NON-RESIDENTS. By individual tourism is understood that type of tourism that is organized by the person who is going to make the trip.
To arrive in Cuba, it is mandatory to have a negative result of the COVID-19 diagnostic RT-PCR test, carried out 72 hours before the trip, and certified by laboratories in your country of origin.
You must have an insurance policy that covers COVID-19.
For travelers for individual tourism and Cuban residents or not, it is mandatory to carry out a “quarantine” period of 6 nights and 7 days; Except for those who arrive through the airports of Havana and Santiago de Cuba, which will remain isolated for a period of 5 nights and 6 days.
An RT-PCR test will be performed at the arrival airport and a second test on the sixth day, at the isolation hotel; or on the fifth day in the case of travelers arriving through Havana or Santiago de Cuba.
You will receive the result of this second test, 24 hours after its completion. If it is negative, you will be able to comply with the travel plans and / or reunite with your family in Cuba.
You can book the isolation package (hotel reservation and airport-hotel transfer) through the travel agency websites or at the sales office located in the sterile area of the arrival airport. In the latter case, its cost will be in freely convertible currency.
Websites for booking isolation packages:
Cuban Tourism Portal: cuba.travel
Travel agencies Cubatur viajescubatur.com
Havanatur Travel Agency havanatursa.com
Upon arrival at the accommodation facility, you must remain in your room in isolation.
The use of the mask is mandatory in the country.
If when you return to your country of origin you need to bring the result of an RT-PCR test with you, you can request it from the medical staff of the hotel facility or perform it at the health institutions of the locality where you are staying. Payment for this test will be made by magnetic card.
SPECIFICATIONS FOR CUBA RESIDENT TRAVELERS ARRIVING THROUGH THE VARADERO AND CAYO COCO TOURIST POLES AIRPORTS.
Cuban travelers arriving through these airports will isolate themselves in the province of arrival, for the stipulated term of 6 nights and 7 days.
The return transportation to their province of residence from the facility where they perform their isolation, must be assumed by each traveler, in the means available for it, according to current rates.
SPECIFICATIONS FOR CUBA RESIDENT TRAVELERS ARRIVING THROUGH THE AIRPORTS OF HAVANA AND SANTIAGO DE CUBA.
For these travelers the stay in isolation centers is kept free of charge, for 5 nights and 6 days.
The expenses for transportation services, from the airport to the isolation center and then back to their area of residence, must be assumed by the travelers themselves, according to current rates and including overweight luggage.
SOME OF THE REGULATIONS ATTACHED BELOW ARE APPLY BY HOTELS AND OPERATORS ON THEIR OWN INTERNAL SERVICES AND THAT ARE ORIENTED TO MULTIPLY THE EFFORTS TO MAKE THE CLIENTS STAY SAFE IN CUBA.
GENERAL MEASURES.
Extreme sanitary hygiene measures.
Maintain physical isolation between people.
Require health certifications from providers.
Update the existing cleaning and disinfection procedures, mainly emphasizing the frequency of cleaning, as well as the products to be used.
Increase daily surveillance by medical personnel based in 100% of hotel facilities.
Post signs with basic hygiene and isolation rules to be followed by clients when using any common space.
Implement technological measures to minimize worker-client and client-client contact.
Presence of disinfectants for accessible and visible hands.
Offer training to staff based on this document.
MEASURES TO BE IMPLEMENTED BY TRAVEL AGENCIES OPERATIONAL AREAS.
The guides during the service provided must wear a mask.
Carry disinfectant solutions for the hands and frequent contact surfaces, preferably spray application that facilitates their application quickly, effectively and continuously.
Take a minimum distance of 1m from clients to avoid direct contact or exchange of salivary drops between them.
Transmit to the clients the sanitary measures adopted by the country (inform them point by point and the legal consequences they may incur in case of violating them.
If you come from a country with a high degree of infestation, avoid direct contact with the people around you and carry a mask and antiseptic solutions that allow constant hygiene of your hands.
Maintain constant vigilance for 14 days attentive to any symptoms that may present during your stay.
Handling of promotional materials with the measures that must be adopted at all times and making them available to both the office staff for their promotion and to the guides in front of clients.
MEASURES TO IMPLEMENT ON PASSENGER TRANSPORTATION, BUS OR MINI-BUS.
Bus: Mandatory use of the Mask by drivers during the exercise of their duties.
Establish separation measures when getting on and off the buses to avoid crowds and make customers feel protected.
Guarantee the existence of dispensers with disinfecting solutions at the entrance of the buses.
Guarantee constant and adequate disinfection of the contact surfaces.
Increase the frequency and depth of cleaning and disinfection of buses at the end of each service, with an emphasis on filters, railings, handrails, seats, etc.
The air conditioning will be maintained in the buses at an ambient temperature between 23 – 26ºC.
MEASURES TO BE IMPLEMENTED IN NAUTICAL ACTIVITIES.
The use of disposable mask and gloves is mandatory for 100% of the crew.
Limit the number of clients per vessel.
Dispensers with disinfectant solutions are enabled on the boats.
Constant and adequate disinfection of the contact surfaces.
Verify and guarantee the existence, operation and proper use of incinerators.
Guarantee the proper preparation of workers that allows active participation in epidemiological surveillance and detection of virus symptoms.
Adequate disinfection of the vessels will be carried out at the end of each service, which implies an increase in the frequency and depth of cleaning and disinfection.
There would be places where the client can access disinfecting masks and gels if required.
Increase the distance between the existing seats in each area on board.
Observe the signs with basic rules of hygiene and isolation to be followed by clients when using any common space.
For rooms and life boats on board: The use of a mask and disposable gloves is mandatory for waitresses or crew.
Disinfectant gels will be offered to customers among the room amenities.
Reinforce the cleanliness of the entire room.
Reduce non-essential elements in the rooms, such as cushions, magazines, bedspreads or decorative elements, which constitute unnecessary risks.
MEASURES IMPLEMENTED ON THE SCUBA GEAR.
Diving equipments are personal and will not be change it between divers.
Disinfected spare diving equipments will be bring along on the activity.
All diving equipments will be rinse and disinfect thoroughly.
Dive Masks, snorkels and regulators will disinfect separated from the rest of the equipments with a chlorine solution at 0.5%.
Diving Center staff will be in charge of rinsing and disinfect the diving equipments.
Oxygenation Kit will be clean, disinfect and check daily.
ALL THE MEASURES PREVIOUSLY LISTED WILL NOT BE SUFFICIENT WITHOUT THE CLIENT’S COLLABORATION, TOGETHER WE CAN MAKE YOUR STAY IN CUBA SAFE AND TAKE CARE OF OUR FAMILIES AND FRIENDS, FOR US AT ATLANTIS VARADERO SCUBA DIVING CENTER THE MAIN GOAL IS YOUR SAFETY.
Happy Diving.
Manuel Rodriguez.
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